Please note that orders can only be canceled within the first 24 hours of purchase, as long as the item(s) have not yet shipped. Cancellations made after this period will be subject to a cancellation fee. Orders containing items that have already been shipped cannot be canceled.

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All returned items must be in new and unused condition, with the original garment tags still attached. We currently do not offer exchanges. If you wish to exchange an item, you will need to return the original item for a refund and place a new order.

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For any further inquiries, please contact our customer care team at customerservice@nuyorkworks.com.