RETURNS & EXCHANGES

Please note that orders can only be canceled within the first 24 hours of making a purchase, provided that the item(s) have not shipped. Any cancellations initiated after the 24 hours have expired will incur a cancellation fee and any order which contains items that have been shipped may not be canceled.

All returned items must be new, unused, and with all original label garment tags attached.
We do not currently offer exchanges. If you like to exchange an item, you must return the original item, receive a refund, and then place a new order.
If you have any further questions, please get in touch with our customer care team at customerservice@nuyorkworks.com