Effective Date: November 9, 2024
Welcome to NUYORKWORKS. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information. By visiting our website, www.nuyorkworks.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We collect personal information that you provide to us directly when you interact with our website or make purchases. This may include:
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Contact Information: such as your name, email address, mailing address, and phone number.
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Payment Information: including credit card details or other payment methods.
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Purchase Information: details about the products you have ordered, including sizing and customization preferences.
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Account Information: if you register for an account with us, we collect your username, password, and other details associated with your account.
Non-Personal Information
We may automatically collect certain non-personal information when you use our website, such as:
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Usage Data: including your IP address, browser type, pages visited, time spent on pages, and clickstream data.
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Device Information: details about the device used to access our website, including model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect for a variety of business purposes, including:
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Order Processing: to process and fulfill your orders, communicate order status, and manage your transactions.
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Customer Support: to provide assistance with your inquiries, complaints, and other customer service requests.
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Personalization: to customize your shopping experience, including offering tailored product recommendations.
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Marketing Communications: to send you updates, newsletters, and promotional offers (with your consent where required).
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Website Improvement: to analyze usage trends, enhance website performance, and improve your experience.
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Legal and Security Purposes: to comply with applicable laws, prevent fraud, and protect our business, users, and website.
3. Sharing of Information
We may share your personal information with trusted third parties in the following situations:
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Service Providers: such as payment processors, delivery companies, and customer support partners who help us operate our business.
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Business Transfers: in the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner.
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Legal Compliance: to comply with legal obligations, court orders, or governmental requests.
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Protection of Rights: to enforce our policies, prevent fraud, or protect the rights and safety of our company, customers, and partners.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. This includes:
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Cookies: small text files stored on your device to remember your preferences, items in your cart, and browsing activity.
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Web Beacons: small graphic images used to monitor page traffic and user behavior.
Types of Cookies:
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Necessary Cookies: essential for website functionality and cannot be disabled.
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Performance Cookies: help us understand how visitors use our site.
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Targeting Cookies: used for advertising purposes to show you relevant ads on other websites.
Your Choices: You can adjust your browser settings to manage or delete cookies. Note that disabling cookies may limit some features of our website.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have certain rights over your personal information, including:
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Access: the right to request a copy of your personal data.
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Correction: the right to request corrections to inaccurate data.
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Deletion: the right to request deletion of your data, subject to certain exceptions.
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Data Portability: the right to request transfer of your data in a structured, machine-readable format.
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Objection to Processing: the right to object to certain processing of your data.
To exercise these rights, please contact us at customerservice@nuyorkworks.com.
7. Security Measures
We employ a range of security measures to protect your personal information, including:
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Encryption: for sensitive data transmitted online, such as payment information.
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Access Controls: limiting access to personal information to authorized personnel only.
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Regular Audits: reviewing our security practices to ensure data protection.
Despite these measures, no data transmission over the internet or storage system is completely secure. We encourage you to take precautions, such as protecting your account password.
8. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By providing your information, you consent to these transfers in accordance with this Privacy Policy.
9. Children's Privacy
Our website is not directed toward individuals under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before interacting with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated. We encourage you to review this page periodically to stay informed of our practices.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
NUYORKWORKS
customerservice@nuyorkworks.com
Thank you for trusting NUYORKWORKS with your personal information. We are committed to safeguarding your privacy and ensuring a positive experience with our brand.