Do I need an account to place an order?
You are not required to have an account to place an order, you can check out as a guest. However, we strongly recommend creating an account. It makes it easier to track and review your orders, save your address and personal details, and enjoy a more streamlined shopping experience for future purchases.
What payment method does Nuyorkworks accept?
Nuyorkworks accepts Visa, Mastercard, American Express, and Afterpay as payment options.
How much does shipping cost?
A nominal shipping fee applies to orders under USD 250, while orders over USD 250 qualify for free shipping.
When will my order ship?
Please allow up to three weeks for delivery of these items from the time you receive the order confirmation email. The pieces aren’t necessarily made the moment they are ordered; many of these items will already be at the end of the production cycle and either in a customs clearance process or in transit.
Are Nuyorkworks products offered in US or UK sizing?
All products are listed in US sizing unless noted otherwise in the product description.
My size isn’t available on the website. Will you restock?
Our products are offered on a first come, first serve basis. Most product offerings will unfortunately not be restocked.
How long does it take to process my refund?
Refunds may take up to 10 working days to process due to varying processing times between payment providers.