Do I need an account to place an order?
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You are not required to have an account to place an order, you can check out as a guest. However, we strongly recommend creating an account. It makes it easier to track and review your orders, save your address and personal details, and enjoy a more streamlined shopping experience for future purchases.
What payment method does Nuyorkworks accept?
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Nuyorkworks accepts Visa, Mastercard, American Express, and Afterpay as payment options.​
How much does shipping cost?
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A nominal shipping fee applies to orders under USD 250, while orders over USD 250 qualify for free shipping.
When will my order ship?
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Please allow up to three weeks for delivery of these items from the time you receive the order confirmation email. The pieces aren’t necessarily made the moment they are ordered; many of these items will already be at the end of the production cycle and either in a customs clearance process or in transit.
Are Nuyorkworks products offered in US or UK sizing?
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All products are listed in US sizing unless noted otherwise in the product description.
My size isn’t available on the website. Will you restock?
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Our products are offered on a first come, first serve basis. Most product offerings will unfortunately not be restocked.
How long does it take to process my refund?
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Refunds may take up to 10 working days to process due to varying processing times between payment providers.